1. Data Controller Information
The designated Data Controller responsible for personal data processed through this platform is:
Reelpockshowmeadow Intelligence Ltd.
Registration Number: 14892015
74 Berkeley Square, Mayfair, London, W1J 6EZ, United Kingdom
Data Protection Officer Contact: [email protected]
2. Categories of Information Collected
Depending on how you interact with our website and technical consultation interfaces, we may collect and process the following categories of personal and commercial data:
- Contact and Identity Information: Names, business email addresses, job titles, enterprise affiliations, and corporate phone numbers supplied through contact forms.
- Technical and Network Telemetry: Anonymized Internet Protocol (IP) addresses, browser user agent strings, device screen dimensions, language preferences, and diagnostic connection timestamps.
- Inquiry and Consultation Data: Specific business requirements, enterprise architectural scope requests, and project timelines submitted during exploratory consultations.
- Zero Document Retention Ingestion: Enterprise documents submitted under evaluation pilots are ingested solely in transient memory buffers for dynamic analysis and are purged immediately upon execution termination, never entering model training pools.
3. Legal Bases for Processing Under GDPR
We process your personal information strictly in accordance with lawful criteria under Article 6 of the General Data Protection Regulation:
- Contractual Performance (Art. 6(1)(b)): To deliver requested proposals, schedule technical discovery briefings, and honor service level commitments.
- Legitimate Interests (Art. 6(1)(f)): To maintain network resilience, prevent malicious penetration attempts, evaluate portal accessibility, and optimize cognitive system latency.
- Legal Compliance (Art. 6(1)(c)): To satisfy statutory corporate tax requirements, respond to authorized regulatory investigations, and maintain mandatory audit trails.
- Informed Consent (Art. 6(1)(a)): For non-essential analytics tracking, subject to your explicit selection in our Cookie Preference manager.
4. Third-Party Processors & Cross-Border Transfers
We partner with vetted infrastructure providers adhering to ISO/IEC 27001, SOC 2 Type II, and stringent confidentiality standards. These include:
- Cloud Hosting & Edge Delivery: Secure cloud infrastructure situated within UK, EU, and US data regions with encryption at rest (AES-256) and in transit (TLS 1.3).
- Foundational Model Providers: Anthropic PBC, utilized under enterprise zero-data-retention commercial API terms guaranteeing customer inputs are never retained or utilized for model training.
Where data is transferred outside the United Kingdom or European Economic Area, we ensure equivalent protection through International Data Transfer Agreements (IDTA) and Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner's Office (ICO).
5. Data Retention Schedules
We adhere to strict data minimization timelines:
- General Inquiries: Retained for 18 months following the last documented correspondence, then permanently deleted.
- Commercial Client Records: Kept for 7 years in compliance with UK corporate financial reporting and statutory audit mandates.
- Transient Document Evaluation Buffers: 0 days (purged immediately upon pipeline response generation).
6. Your Statutory Rights (GDPR & CCPA)
Subject to statutory limitations, you hold comprehensive rights regarding your personal information:
- Right of Access: Request formal confirmation and copies of personal data maintained in our systems.
- Right to Rectification: Require immediate correction of inaccurate or incomplete records.
- Right to Erasure ("Right to be Forgotten"): Demand permanent deletion of your data where continuing processing lacks lawful justification.
- Right to Restriction & Objection: Restrict processing or object to processing carried out under legitimate interest grounds.
- Right to Data Portability: Obtain your personal information in a structured, commonly used, and machine-readable format.
- California Consumer Rights: CCPA rights to know, delete, opt-out of sale/sharing, and freedom from discriminatory treatment. We do not sell personal information.
To exercise any of these rights, contact our Data Protection Officer at [email protected]. You also hold the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.